James D. Peckham CSP CAPM

ScrumMaster / Project Manager

Employment History

Engineering Project Manager – February 2011 to Present

Perceptive Software – Shawnee, KS – (913) 422-7525

  • TBD :) 

IT Developer III – February 2010 to February 2011

Commerce Bancshares – Kansas City, MO – (816) 234-2019

  • Team Member: Corillian Online Licensed 4.0 Upgrade. Converted C# ASP.NET 1.1 code to C# ASP.NET 3.5 64-bit.
    • Install & Configure Windows Server and SQL Server 2008R2
    • Created Customized Data conversion process for Voyager 325 to COL 4.0
    • Converted MS SQLXML procedures and queries to ADO.NET
  • Team Member: Outside Account funding via debit card.
    • Integrated with FirstData ISO and complied with PCI DSS. C# ASP.NET 3.5.
    • Pioneered new engineering practices
  • ScrumMaster: Forgotten Password simplification.
    • Reduced call center volume by 40%.
    • Piloted User Stories as backlog and requirements.
  • Upgraded Scrumworks Basic to Scrumworks Pro w/LDAP integration, Administrated system, and trained users
  • Introduced Scrum Process Framework starting practices/guidelines handbook and training.
  • Introduced software engineering patterns to UI to decouple architecture for unit testing
  • Founded and Facilitated internal .Net users group
  • ScrumMaster and Developer : Regulation E Opt-In w/ Intercept Advertising Campaign Expansion
    • Preserved over $1,000,000 in annual revenue
  • Contributor: RSA Adaptive Authentication (Multi Factor) upgrade, Tax Statement 1099 Image Retrieval, Account Statement Image CD-Rom Ordering

 

IT Developer II – March 2008 to February 2010

Commerce Bancshares – Kansas City, MO – (816) 234-2019

Programmer/Analyst – December 2007 to March 2008

Allied Global Services – Contractor – Commerce Bancshares – (913) 387-5400

  • 2008, 2009, 2010 JD Power and Associates Retail Banking Satisfaction winner in Midwest with over 80% of banking done through Online Banking
  • Develop and Support 300,000+ user web application on N-tier architecture with 98+% uptime.
  • ScrumMaster: mobile banking application with C# ASP.NET 1.1 Mobile Controls and XML Webservices
    • Pioneered mobile testing for company with QA Team members
  • ScrumMaster: Payable Balance/View Holds. C# ASP.NET 1.1 and XML Webservices
  • Team Member: Intercept Messaging Advertisement system C# ASP.NET 1.1 and MSSQL 2005. EStatement Campaign Contributed $300k annual bottom line enhancement within first 3 months of operation.
  • ScrumMaster: Web Money Market Account Enrollment application C# ASP.NET 3.5 and jQuery
  • Team Member: Upgraded voyager banking platform from 3.2.3 to 3.2.5.
    • Rebuilt/Supported/Maintained automated build and deploy system with NAnt, Cruise Control.net, VBScript and Windows Powershell.
    • Upgraded hardware and virtualized online banking system.
    • Added NUnit test harnesses to NAnt build automation with NCover coverage analysis
  • Introduced Multiple QA environment to run multiple concurrent projects
  • Introduced feature branching practices utilizing Subversion source control

 

Software Developer II - October 2007 to February 2008

Zeratec, Inc – Lawrence, KS – (913) 331-3200

  • Developed patient case manager demo for office of the Airforce Surgeon General using Windows Presentation Foundation (WPF), Windows Communication Foundation (WCF), C#, .Net 2.0/3.0/3.5

 

Software Engineer - October 2006 to October 2007

Spencer Reed Group, LLC – Overland Park, KS - (913) 663-4400

  • Developed Maintained SOAP web service on ASP.NET 2.0 interfacing with 15 Visual FoxPro databases.
  • Migrated WS* web services to Windows Communication Foundation on .Net 3.0
  • Developed Reports from HR and Phone systems using Microsoft SQL Server Reporting Services.
  • Developed AdHoc tools using Windows Forms and C# .Net 2.0
  • Developed Kiosk software built on WPF and WCF technologies with Infragistics NetAdvantage and custom controls.
  • Desktop Support Analyst Duties (Staging PCs, Laptops, and end user support using Ghost, Windows XP, and Microsoft Office 2003/2007)
  • Network Analyst Duties (Cisco Phone Configuration, Active Directory maintenance and support)
  • DBA/SA Duties (SQL Server 2000-2005 Administrator and Support)

 

Technical Support Analyst II - June 2006 to October 2006

Applebees International, Inc – Overland Park, KS – (913) 967-4000

  • Maintained and expanded FAQ and Knowledge Base
  • Provided on-call escalation support for level 1 analysts
  • Was acting supervisor on 3rd shift
  • Provided training and mentoring for level 1 analysts

 

Technical Support Analyst I - September 2003 to June 2006

Applebees International, Inc – Overland Park, KS – (913) 967-4000

  • Supported internal proprietary systems and restaurants’ IBM and NCR based point of sale systems.
  • Tools included Front Range Solution’s H.E.A.T. Helpdesk ticketing software, Frontrange Solution’s IT Service Management Software, PCAnywhere, Citrix Metaframe Client, Citrix gotomypc.com, Windows OS, DOS batch file scripting, MSSQL Enterprise manager, and VNC.

Certifications/Trainings/Clubs

·         Certified Scrum Master (2007)/Certified Scrum Professional (2008) – Member of Scrum Alliance

·         Certified Associate of Project Management (PMI CAPM 2009)

·         Member of Agile KC users group since 2008

Extra Curricular

James enjoys programming as a hobby and has been programming since early high school in 1993. He began on DOS5.0 with QBASIC and batch files. In the early 90’s, James administrated a BBS and door games on the household’s second line. In the late 90’s he developed an object oriented MUD (multi-user dungeon) named Daybreak Ridge with LPC (www.mudos.org) on Redhat 9. James has watched the object oriented paradigm come about through college and learned it on Borland C/C++, Java, COBOL, and QBASIC at JCCC (See below). James maintains a software development blog at http://jamespeckham.com. He was in an original music band called Raising Grey until 2006 when he decided to pursue a career in Information Technology full time.

Education

  • Olathe East High School - High School Diploma
    • Jazz Band, Marching Band, Pep Band, Concert Band, Quest (Independent Study Program)
  • Johnson County Community College –
    • Core studies: Computer Science, C++ (Borland / Visual Studio 6.0), Java, VBA on MS Access, Math, Music Theory, Music Performance: Electric Bass/Saxophone