I was reading up on RCA http://en.wikipedia.org/wiki/Root_cause_analysis and was thinking back to my days at the helpdesk. The organization i was in was infamous (at least at the helpdesk) for putting bandaids on symptoms and not realizing root causes.

"This workaround solves the problem, why should we escalate this to the developers? We can just do this instead" (over and over and over infinitely).

Problem was, with each incremental patch there were new symptoms of problems and an ever increasing volume of calls.

When you're seeing a problem, don't just take it at face value.

for example: If suzie keeps coming late to the stand up meeting and refusing to pay her 1 dollar for being late because she swears her clock is more correct than the teams'... take the time to find out why, let her know you want to solve the problem but don't make it sound like it's "HER problem".

"susie, the team agreed to meet at 9am and we've been noticing that you're continually missing that time. Is there something as a team we can do to resolve this problem? Could we maybe move it back 15minutes? Or is it even about the standups? is something else going on?"

As team members we all have EQUAL stake in the project and equal responsibility... granted some of us can't handle that and may opt to remove ourselves from the team.